Hi, We have setup a simple workflow which we could use some assistance. At a Work Task (for clarity ill call it WorkStep A ) the End User is required to select the user who will be carrying out the next Work Step ( WorkStep B ) - this user is in a specific skill group. We have configured WorkStep A to include a CAP search dropdown that will allow the End User to select a someone from the skill assigned to WorkStep B , however upon completing WorkStep A the Work Step is not assigned to the selected user. Instead WorkStep B goes to the Inbox of all users who has the required skill. Is there a guide to how to configure a Workflow so the end user can select who will be completing the next Work Step. Many Thanks, - Lewis
↧