Forum Post: RE: Number of used Passports in my eB system
Hi, you can use your SelectServer Administration Site Reports for that. Under Reports menu you have Passport Usage Reports, please refer to HELP for information on individual reports in that category....
View ArticleForum Post: RE: EB Bulk Import Error Message
Hi Steve For further investigation could you please add Excel and ini files that you are using. Regards, NT
View ArticleForum Post: RE: EB Bulk Import Error Message
Please find attached the import xlsx, ini file Steve (Please visit the site to view this file)(Please visit the site to view this file)
View ArticleForum Post: eB.Control.Web Installation
Hi All, One of our clients are experiencing issues when attempting to attach files to PTR's in eB. We believe this may well be down to the the eB.Control.Web not being installed. However, when they try...
View ArticleForum Post: RE: eB.Control.Web Installation
Hello, Please see wiki article: communities.bentley.com/.../9504.file-handling Also if user is using IE11 make sure eB site is added to Compatibility View Settings list. If you are still having issues...
View ArticleForum Post: RE: EB Bulk Import Error Message
(Please visit the site to view this file) Hi Steve, I've attached simple configuration file. Please as Admin user try uploading documents using it and send us log files. Regards NT
View ArticleForum Post: RE: eB.Control.Web Installation
Hi Gintautas,Thanks for the above! Active X is already installed on their machine, however the Control.Web is not. If you could send a link which i can pass onto our client in order to download this...
View ArticleForum Post: RE: eB.Control.Web Installation
Hey, If ActiveX is downloaded but it's still not working it's going to be something regarding security settings on IE. I need to know what version of eB you are using and what HF were aplied on system...
View ArticleForum Post: RE: eB.Control.Web Installation
Im not sure what HF version we currently have. If possible we would like to offer the client the actual file so they can try and install it themselves.
View ArticleForum Post: RE: eB.Control.Web Installation
HF can only be identified by comparing files from eb folder and HF folder. From link below you can download WCC which was taken from first 15.4 release. If version will not match you might see some...
View ArticleForum Post: RE: eB.Control.Web Installation
Thanks for the file! Are the any written instruction swhcih come with this in order to install that i could pass onto the client please?
View ArticleForum Post: Get All Files - Not working correctly
Hello, It looks like the function 'Get All Files' from an eB search is not working correctly. When the titles contain an apostrophe ('), I click 'Get All Files', and a new window opens that gives a...
View ArticleForum Post: RE: Error message when trying to supersede
Hi Swapnil, No, just Web we get the error message. Director supersedes no problem. Yes, the scope is all good, definitely the same.Many thanks,Julie
View ArticleForum Post: RE: missing basket
So I have found several more users with missing baskets and missing "my eB" I did a query on the setting_defs and settings tables and these users do not have entries for Personalfolderid nor...
View ArticleForum Post: RE: Get All Files - Not working correctly
Hello Emilia, What eB version are you using? This issue was noticed on eB version 15.4 and fixed in 15.6. In 15.6 version Get All Files window asks to specify only the Destination Folder. Regards, NT
View ArticleForum Post: RE: eB.Control.Web Installation
(Please visit the site to view this file) I believe the only documentation we have relates to 15.6.1 version but the only difference is that in newer version you can choose what bit version you want to...
View ArticleForum Post: RE: Error message when trying to supersede
Hello Julie, Can you try doing same with Admin account and let us know do you still get error. Thanks Gintautas
View ArticleForum Post: RE: Get All Files - Not working correctly
We are using 15.4. Thank you. Regards,Emilia
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