Forum Post: Explorer folders not appearing when accessing eB externally
Hi Bentley and the Forum, We are working to get our eB instance v15.4.1 to be external via a gateway and we can log into eB all OK but we are finding that we cannot see our search folders and reports...
View ArticleForum Post: RE: Explorer folders not appearing when accessing eB externally
Hello Julie, How about other objects under Explorer menu? Are these reports SSRS type or it's just eB reports (eql)? Regards Gintautas
View ArticleForum Post: RE: Explorer folders not appearing when accessing eB externally
Hi Gintautas, hope you are well. We have some folders and some search reports on their own but both don't come up. It just appears blank in the box where the "tree" should be. No, they are standard eB...
View ArticleForum Post: RE: Uploading large files using eB web vs Director
We can upload 150MB OK via the web but perhaps your cache is filling up on the web server (in a folder called uploads). Has it ever worked for you or just suddenly gone really slow? could be your...
View ArticleForum Post: RE: Explorer folders not appearing when accessing eB externally
Julie, In your screenshot you seem to have navigated to the Explorer tree. But the controls below (Action - Add - Media) should only appear if Basket is selected in the dropdown. This is something I...
View ArticleForum Post: eB Workflow engine does it use WF-XML
We use eB 15.5.1 and Oracle. We also use SAP and I had this question presented to me. Does the EB workflow engine use the Wf-XML standard? Because if it does, SAP and EB workflows could interact with...
View ArticleForum Post: Recovering deleted Virtual Item Groups from eB Web document.
A Virtual Item Groups was accidently deleted from a document on eB Web. I need assistance on how to recover it back to the document. We did have daily eB database backup, it's just I don't know how to...
View ArticleForum Post: RE: Explorer folders not appearing when accessing eB externally
Hi Julie, As per the screen shot, bottom left hand corner there is one message captured as "Waiting for contents of...", Could you please try to click on that and see if it gives you more information...
View ArticleForum Post: RE: Explorer folders not appearing when accessing eB externally
Hi Dennis and Manav, thank you for your help. No, internally it's fine Dennis. Just happens external for any user account. I will try Manav but that message does disappear after a few seconds. I was...
View ArticleForum Post: Canno add docuements to eB Basket
I have some users that cannot add documents to their eB Basket, anyone know what the reason for this could be?
View ArticleForum Post: RE: Recovering deleted Virtual Item Groups from eB Web document.
Hi Adzrai, Can you please open a Service Request for this issue? In order to research if we can recover the missing data we will need to share SQL data and possibly confidential information that we do...
View ArticleForum Post: RE: eB Workflow engine does it use WF-XML
Hi Alex, I will investigate this for you. thanks.
View ArticleForum Post: RE: eB Workflow engine does it use WF-XML
Hi ALex, The answer from engineering is that eB workflow does not support the Wf-XML standard.
View ArticleForum Post: RE: Explorer folders not appearing when accessing eB externally
Julie, Do other items in the dropdown menu (e.g. Basket, My eB, Work Exchange etc.) display correctly? Also have you tried using another username to login? And have you tried with a different computer?
View ArticleWiki Page: SSIS package failed to load due to error 0xC0011008 "Error loading...
Applies To Product(s): eB SSIS Version(s): 15.6.01 Environment: N/A Area: SSIS Subarea: N/A Original Author: Bentley Support Error or Warning Message The package failed to load due to error 0xC0011008...
View ArticleForum Post: RE: Explorer folders not appearing when accessing eB externally
Hi Dennis, Yes, I believe that they do, it just seems to be Explorer which is very weird. Yes we have tried different user accounts in eB and different machines and it happens on all of them. We have...
View ArticleForum Post: Bulk Transaction Preferences - For every bulk import, do you have...
Hi Bentley and the Forum, I have a question that I would like some help on please? Within our eB, we can do bulk uploads of documents via the Bulk Import/Export facility. When you do this, you must...
View ArticleForum Post: RE: Canno add docuements to eB Basket
HI , can you provide some additional information? Are the users getting an error or just do not get add to basket option? is this in web, director or both? thanks,
View ArticleForum Post: RE: Bulk Transaction Preferences - For every bulk import, do you...
Julie, I believe the current design suits your operation, where different people will be bulk importing documents via different classes/templates. So, before the import process, we let the users see...
View ArticleForum Post: eQL or SQL for Persons/User Report
Hi All I need to run a report that is focused around Users. Specifically I need: Username, Status (Active/Not Active) The date they were added (think I can get this in the Audit tables) The date they...
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