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Forum Post: RE: Audit loop issue

Hi Mitch, Does it happen on all Documents or this issue is specific to class or template ? Check for automation or custom stored procedures that would be kicking in when Document change is triggered....

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Forum Post: Implementing High Availability in eB v15.6.1 with SQL Server

Hi, We have a customer that wants to implement a full High Availability installation with automatic fail over in all the layers: 1-Presentation-->Web Server 2-Business Logic-->Application Server...

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Wiki Page: eBweb Download All Results does not retain leading zeros of...

Applies To Product(s): eBweb Version(s): 15.x.x, 16.x.x Environment: N/A Area: Download All Results Subarea: N/A Original Author: Dennis Chan, Bentley Technical Support Group Problem Description: The...

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Forum Post: eB Storage Service

Hi folks Is there any reason to not set the Property "Always Auto Enable Queue" to True ? . The default setting is false. If the service experiences a timeout it needs to be manually restarted. Would...

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Forum Post: eB 15.6.1 Using interplot to render Excel files just print active...

Hi, we installed Interplot in order to create PDF files from office files. When rendering Word files all pages are included on PDF file, but on Excel files just the active sheet printed to PDF. Is...

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Forum Post: Director opens and disappears

Hi Bentley, We have eBv15.6.1 HF375 and we are finding that some users are opening Director and the loading screen comes up, with the green bars. It then disappears and rather than opening up the usual...

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Forum Post: RE: Implementing High Availability in eB v15.6.1 with SQL Server

Hello, can anybody address this post? We need this information to get back to the customer with the requeriments needed to achive this. Thanks a lot, Sebastian.

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File: Fail-over and load balancing

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Forum Post: RE: Implementing High Availability in eB v15.6.1 with SQL Server

Hi Sebastian, Could you please check this below Failover and load balacing ppt this might help you as there is no specific document for it. communities.bentley.com/.../271893 Hope this helps you....

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Forum Post: RE: Director opens and disappears

Hi Julie, Try to perform virus scan. Could you please check the event logs it might give us some more details. Does the user has administrator permissions ? Regards, Deepti

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Forum Post: RE: eB 15.6.1 Using interplot to render Excel files just print...

Hi Javier, Could you please go to System management console(SMC)> Community > Printing> Templates > With the Templates folder still selected, click the Add Template icon. The Template...

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Wiki Page: Publishing of multiple MS Excel sheets

Product(s): eB Publisher Version(s): 15.05 - 15.06 Environment: N\A Area: Publisher Subarea: Interplot This wiki article describes how to configure Interplot to render multiple excel sheets in eB...

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Forum Post: RE: eB 15.6.1 Using interplot to render Excel files just print...

Hello Javier, Yes, this can be done. Please see wiki article on this https://communities.bentley.com/products/assetwise/assetwise_platform/w/wiki/28537.publishing-of-multiple-ms-excel-sheets Cheers...

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Forum Post: RE: Director opens and disappears

Hi Deepti, No our users don't have administrator access on their machines, they are all really tied down and secure etc. We will try that next thank you. Are there any reasons why you think Director...

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Forum Post: RE: Director opens and disappears

Hello Julie, Maybe windows update was pushed recently to all these machines ? Can you check WIndows event viewer for warnings or errors raised by Director ? Cheers Gintautas

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Wiki Page: eB: ActiveX issue in eB version 15.5.1 HF00341

Applies To Product(s): eB Web Version(s): 15.5.1 HF00341 Environment: N/A Area: Files and Copies Subarea: ActiveX Original Author: Gintautas Bajoriunas, Bentley Technical Support Group Problem...

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Forum Post: RE: eB Storage Service

Hi Commander, If you set it to Auto Enable, without fixing the issue, service is enabled and failure may happen again. This may cause performance issue. That is the only reason for Default setting as...

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Forum Post: RE: SDK library problems w/ .NET

Hi Mark, Don't know about SDK much as it is a Developer tool, but I confirmed from engineers as If the logon failed, you can’t make further API calls to server in that application. So those API calls...

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Forum Post: RE: eB 15.6.1 Using interplot to render Excel files just print...

Thank you very much Gintautas It worked perfectly. Best Regards! De: Gintautas Para: eB@communities.bentley.com Enviado: Miércoles, 25 de mayo, 2016 8:30:20 Asunto: RE: [eB - Forum] eB 15.6.1 Using...

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Forum Post: Provisioning Spreadsheet Folder Import Fail

I am trying to update an auto-filing folder that was created in version 14.6.1 and uses SQL. In order to update these types of folders in the past, we have used a provisioning spreadsheet. Until this...

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