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Forum Post: RE: In IE 11, the turtle icon is requiring a duplicate...

Does this only resolve the systems that have the thick eB client installed? Or does this Reg fix also resolve any systems that accesses via Web eB?

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Forum Post: RE: eB 15.6.1 Upgrade - Duplicate Documents in the Explore tree

Have you tried aplying maintenance scripts and please make sure Director from new version is installed and that director matches HF version.

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Forum Post: RE: In IE 11, the turtle icon is requiring a duplicate...

Hi Patrick, Could you please check if you add the eB web site to compatibility settings from the server the workaround should work for users as well. let me know how it goes. Regards, Deepti

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Forum Post: RE: In IE 11, the turtle icon is requiring a duplicate...

Hi Brayan, The workaround reg fix provided should resolve your issue. After making the changes from reg just add the eBweb link to compatibility view settings from the eB server. This will resolve your...

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Wiki Page: Double click on add turtle IE 11 doesn't works for drop zone.

Applies To Product(s): eB Web Version(s): 15.6, 16.3 Environment: N/A Area: Internet explorer Subarea: Double click on Turtle Original Author: Deepti Patil, Bentley Technical Support Group Problem:-...

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Forum Post: RE: eB 15.6.1 Upgrade - Duplicate Documents in the Explore tree

Hi Gintautas, We have the Director client installed from the HF00370 patch for 15.6.1. What are the maintenance scripts you are referring to?

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Forum Post: eB Web Client Controls for 15.6.1

For our upgrade from 15.4.1 to 15.6.1, we used the eB Web Client Controls for our users' desktops from the core installation package. I could not find an updated version within the HF00370 hotfix, and...

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Forum Post: RE: eB Web Client Controls for 15.6.1

Hi Tony, I checked the Hotfix 370 and yes there is no Web Client Control updated installer with the package. I confirmed that we don't need new version of WCC for Hotfix370. It is compatible with the...

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Forum Post: RE: eB Web Client Controls for 15.6.1

Hi Tony, Yes you are correct eB web client controls you can install it from the desktop core package. Regards, Deepti

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Wiki Page: File Id Hyperlink not working with Report

Applies To Product(s): eB Insight Version(s): 15.x.x Environment: N/A Area: Documentation & Instruction Subarea: N/A Original Author: Manav Bhardwaj, Bentley Technical Support Group File Id...

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Forum Post: RE: eB 15.6.1 SDK

Hi Manav, Sorry, I've only just had time to install these. Both are 15.6.1 versions. Do you have a 15.4 available? Thanks

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Forum Post: RE: eB 15.6.1 SDK

Hi Mitch, Sorry, I copied 1561 twice instead of 1541. Please check the below update link again: bentley.sharefile.com/d-s2390ea0022f4e96a

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Forum Post: RE: eB 15.6.1 SDK

Thank you. That's working now.

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Forum Post: RE: eB 15.6.1 SDK

Thanks!

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Forum Post: RE: eB 15.6.1 Upgrade - Duplicate Documents in the Explore tree

Hello Tony, In eB system Management Console under Data Sources>Database Name> Database Scripts there are two options, Database Update and Data Maintenance Scripts. Try to run Maintenance (if it...

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Forum Post: RE: In IE 11, the turtle icon is requiring a duplicate...

Hi Deepti, Can we set up a time to discuss this further? We have further questions on whether a fix can be applied from a Server standpoint or it the Registry and Compatibility View Settings must be...

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Forum Post: RE: eB 15.6.1 Upgrade - Accepting/Completing Work Tasks Collapses...

Hi Gintautas, We can only use IE browsers internally on our network, however, as Garth mentions, the problem seems to exist in Director. When a work task is accepted or completed out of the Work...

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Forum Post: Bulk Approval using Basket that contains some Documents that have...

Hi, Is there a planned fix that will allow users to Approve Documents in Bulk using the Basket even if the Basket contains some Documents that have Mandatory Attributes that have no Data Associated and...

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Forum Post: RE: eB 15.6.1 Upgrade - Accepting/Completing Work Tasks Collapses...

It may also be worth noting that I tested this out on the Web (using IE), and I did not have the same issue. This seems to only apply to Director.

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Forum Post: RE: Bulk Approval using Basket that contains some Documents that...

Hi Brayan, I have checked this issue was reported in the past as it has been closed as its working as designed. If the bulk approval basket contains few documents with mandatory attributes then it...

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