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Forum Post: RE: Cannot delete local copy when checking in a file

We have applied the hotfix and the error still applies when using the Active X component. If I install the WebComponent.msi then it is resolved - however, this will be a difficult to roll out. Was...

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Forum Post: RE: Cannot delete local copy when checking in a file

Hello, ActiveX and fro WCC identical files are used and if it does work with WCC (web client components) then it should work with ActiveX. Please let me know have you deleted old activeX files from...

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Forum Post: RE: Cannot delete local copy when checking in a file

Hi, Yes, uninstalled previous WebComponents and Active X controls and replaced with the hotfix. Opened the site without installing the WebComponents installed so the prompt for Active X installation...

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Forum Post: RE: Dynamic Groups

Hi all, Dynamic groups provide a mechanism to define security dynamically on objects based on particular actions, such as object creation or update. Although the dynamic group name can be defined in...

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Forum Post: RE: Please Reassign Resource

Hi Patrick, I have answered link provided forum post you need to contact your account manger for Professional services

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Forum Post: RE: Users getting a 500 Error

Hello Julie, We have seen such behavior but only couple times and only when in same time having connected to different environment and not closing eB for a long term. What we did is we cleared cache...

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Forum Post: RE: Users getting a 500 Error

I have done all the above and i still get the same 500 error very strange. i am using this link nc2v01iw11/.../Error.aspx Do you require the log files from D:\eB_Logs\W3SVC1 if so i will email them to...

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Forum Post: RE: Users getting a 500 Error

Hey, I do think it's the one we need. Please send it to me Cheers, Gintautas

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Forum Post: RE: eB Version 16.3 Email Capabilities

Hi, Currently there is no email subject line change configuration for other work order. Enhancement request is created for the same.

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Forum Post: RE: Please Reassign Resource

Thank you Deepti!

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Forum Post: RE: Dynamic Groups

Can you give an example of a typical setup? Is there anymore documentation that describes it more in depth? Thanks.

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Forum Post: RE: Dynamic Groups

Yes please, an example would be helpful and any documentation. If PS does the original configuration, must they also do all modifications in the future? Or is it more of a one time setup/config that we...

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Forum Post: RE: Dynamic Groups

Hi, There is no documentation which would describe more in depth. I would suggest you should contact PS team they might be able to guide you properly. I donot have detail information but i can give a...

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Forum Post: When creating multiple scopes, do users that have access to more...

When creating multiple scopes, do users that have access to more than one scope need to have a login account for each scope? thank you...

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Forum Post: RE: eB Splash Page / Welcome Page

Hi Lize, we've customize the Content Pane (main screen) to display a SharePoint site for the Explorer navigator, which is our default view when the user logs into eB Web. We then customize the...

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Forum Post: RE: Automate Notification from eB

Hello Gintautas and Catherine, did you find a solution for this request and would you be so kind as to share it? Thanks!

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Blog Post: Jim Newman Leads Sessions on Leveraging AssetWise at Seattle...

Jim will lead three sessions discussing how to leverage AssetWise to support the operations and maintenance of major infrastructure projects and address challenges the EPC and owner-operators may...

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Forum Post: RE: When creating multiple scopes, do users that have access to...

Hello Noga, User account (login) can be created only for persons created under Global scope and only one user account can be added per person. For accessing multiple scopes only one login account is...

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Forum Post: RE: When creating multiple scopes, do users that have access to...

Gintautas, Thanks! I eventually figured out how it works...

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Forum Post: Changing Admin Password eB 14

Morning I have been asked to change the Admin password for eB, which i know we can do through Director, is there anything else server side that I need to do? This isn't the svc account that logs into...

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