Applies To | |||
Product(s): | eB Director | ||
Version(s): | 15.5.x | ||
Environment: | N/A | ||
Area: | Change Request & Management | ||
Subarea: | Change Request | ||
Original Author: | Manav Bhardwaj, Bentley Technical Support Group | ||
File Container error
Error:
There is a common error faced when we try to create a change request and add a file into it as shown below:
Solution:
We need to check and follow the below steps to remove this error:
- Click on View > System Administration > Document (Expand) > File Container (Search if any)
- If you have one, check the Change Request Extended Behavior as shown
- If you find “Create File Container from this Template” field blank, please select the suitable option from the drop down list and mark the check box under that as shown
- Once you are done with these steps, Please save it from Extended Behavior tab first and then refresh it.
- Now when you try to add the file it will look like below
Now when you try to add a file, hope it will not should the same error again.