eB Web link for more the one Web Server
Background:
eB has a single system setting for the eB Browser URL in Director >System Admin > System Defaults > General
It is used to generate the URL used in emails so people can click on the link and connect to eB.
Question:
If a user has a web server inside the firewall for internal people and one outside the firewall for external people.
How users from both internal and external can have active links to eB?
Workaround:
1) Configure eB Browser URL with FQDN for External users- e.g.: http://www.example.com/eb
2) Configure internal DNS to return IP of the internal web server for Internal users.