Applies To Product(s): eB FTR Version(s): 15.05.01 and higher Environment: MSSQL Database Area: eB FTR Services Subarea: N/A Original Author: Roberto Garcia, Bentley Technical Support Group Problem After installation/configuration of FTR in eB, When a file is added to eB, all FTR jobs run oK, the FTR'ed renditions (PDF files) are added to the FTR Repository, but the indexing data seems to be missing from the Index Catalog in database server side. When you search for FTR data , no results are found. Solution PDF file indexing in Microsoft Indexing services is done using iFilters like the one distributed by Adobe Acrobat. We have found that latest version of iFilter (11) does not work well with Microsoft indexing services on indexing individual PDF files, resulting in PDF data not properly indexed to the Catalog. To fix this problem, please roll back to Adobe iFilter 64 bits version 9 that can be found at http://www.adobe.com/support/downloads/detail.jsp?ftpID=4025
↧