Hi Adzrai, Simply go to a command prompt window on your users PC and type CD %TEMP%. This will take you to the temporary directory used by Eb (and others apps). Then create all the subdirectories in the path low\Bentley\eB.Control.IEControl right there (e.g. type MD LOW then type MD BENTLEY and finally type MD eB.Control.IEControl). This should do it. Hope I’ve helped. Vassilis
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