Applies To Product(s): eB Office Merge Version(s): 15.4.x -15.5.x Environment: N/A Area: MS Word Subarea: Content Controls Original Author: Gintautas Bajoriunas, Bentley Technical Support Group Problem Description One or all eB plug-ins are not listed in the add-ins section after installing ‘Word Plug-In’ and ‘eB Office Merge Schema’. This issue leads that “Convert to Content Controls” cannot be seen under Developers tab in Ms Word. Reason 1 Incorrect bit version of ‘Word Plug-In’ installed. Steps to Resolve There are two installation versions of this plug-in: 32bit and 64bit. Version of this plug-in should be picked regarding to MS Office not OS version installed on client machine. Reason 2 When installing 64-bit version plug-in on 64-bit MS Office plug-ins is not listed in the add-ins section and needs to be added manually Steps to Resolve Adding Office Merge Schema Navigate to Word Options> Add-Ins From “Manage” drop box select XML Schemas and press 'Go' Add schema Navigate to eB/Shared directory and select DataContract.xsd (by default C:\Program Files (x86)\Bentley\eB\Shared ) Enter details as in Screenshot below Uncheck eB XML Schema and save by pressing OK Adding ‘Word Plug-In Close word, and navigate where 'Word Plug-in' was installed (default location in eb15.4.x C:\Program Files (x86)\Bentley\Word_Installation\Word Double click eB.Office.OfficeMergeAddIn.vsto file. You will be prompted with installation window, install it. If .vsto extension is not recognized and you are prompted with window “Open with” you need to install MS Office with all “Office Shared Features”. After taking these steps you should be able to see eB plug-in under Developer Tab and under Options>Add_Ins
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