Applies To Product(s): eB Web Version(s): 15.X.X. Environment: N/A Area: Explorer Subarea: Original Author: Swapnil Tapadia, Bentley Technical Support Group Problem After logging into eB web with new user credentials and visited to "Home" page, user faced below error: Solution To overcome this issue, we need to add the person/role (role which is assign to person) into the "Security" field of the Folder. We need to follow below steps to add the person/role: 1) Double click the "System" heading in "Explorer". 2) it will open the "Folder" pane as shown in below image. Now add the "Person" or "Role" into it.
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