This is with v15.6.1.115. Sometimes we are finding that users are clicking on eB via links or the main URL to get into it and they get this error. If they close their IE browser and try eB, it still gives this error. eB itself isn't down but a user cannot get in at all. To resolve it, we have had to restart the affected machine. I have tried to purge the cache using a URL on the web server but still doesn't work. It happens irregularly to some of the users. No idea why. Please could you assist? Have you seen this before? Many thanks.
↧