Hi Bentley and the forum, I have a very strange problem that I would appreciate some help with. We have had our templates and eB system set up for several years with no recent changes. However, we are experiencing an issue today when documents are created from a specific template, where the user selects the project code, originator, function, etc to build up the document reference number but when they click Next to go to the document in eB, the reference number isn't there, instead there is a strange negative number instead. The mask hasn't changed, the template works for some people and not others. I'm very confused and unsure what's happening. I don't believe it's hitting a maximum number generated by the mask or anything. Please could you assist? I will attach some screenshots of documents created today. Many thanks, kind regards, Julie
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